Butterfly Effects
  • 27-Sep-2018 to 26-Oct-2018 (EST)
  • Administrative
  • Deerfield Beach, FL, USA
  • Full Time

Full benefit package available

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Referral Development/Client Services Manager


The Referral Development/Client Services Manager is responsible for developing and implementing strategies and tactics to generate targeted referrals of families seeking applied behavior analysis ("ABA") therapy services.  The professional shall source, develop and meet with potential referral sources to generate leads.  The individual will be responsible for driving traffic to the company's website and social media sites.  The professional will also be expected to develop processes that will be complementary to the traditional client services department in enriching the information that is captured and then later mining that data to improve lead generation.  The professional will also be expected to explain the Company's services to prospective new clients which may include benefits checks and new hire documentation.  The right candidate must exude energy, a passion for serving kids, while being detail oriented, process driven, possess excellent communication skills, social media savvy, and a desire to build relationships with internal and external customers. The professional should add a positive presence to the corporate culture and work collaboratively with others.



  • Generate new referral sources in each of the company's markets.
  • Development, implementation, and monitoring of regional marketing plans.
  • Working with regional management to individualize marketing efforts.
  • Development of social media presence directed towards specific regions and consumers.
  • Working with the Butterfly Effects executive team to identify opportunities in specific regions.
  • Evaluate and modify processes as a member of a collaborative Client Services Team.
  • Engage with internal and external resources to ensure development of referral sources and client acquisition.
  • Collect referral information via phone calls
  • Support all Client Services activities.
  • Promote professional development via social media and media outreach.
  • Develop marketing collateral
  • Manage website content and search engine optimization
  • Work with our professional staff to develop events designed to promote the company
  • Build the Butterfly Effects brand
  • Adhere to all HIPAA guidelines/regulations
  • Exhibits significant energy and passion and can operate in a team orientated environment


Compensation: Butterfly Effects will offer a highly competitive base salary with substantial individual incentives tied to measurable successful outcomes. A dedicated and successful candidate may earn total annual compensation above industry standards.


COMPANY OVERVIEW: Butterfly Effects, headquartered in Deerfield Beach, Florida, is a leading provider of client-centric in-home and in-school ABA therapy for those experiencing life on the Autism spectrum. Butterfly Effects currently serves clients in 30 markets across 9 states, employing over 700 passionate team members focused on a single purpose - to create a collaborative environment that promotes meaningful learning opportunities and experiences through individualized ABA therapy, for clients and their circle of support. Founded in 2005, the Company has been recognized consecutive years by Inc. Magazine, ranking among the 150 fastest growing companies in Florida. Butterfly Effects is also a founding member of the National Coalition for Access to Autism Services.


Butterfly Effects is an Equal Opportunity Employer and it is our policy to provide equal employment opportunities to all people without regard to age, race, color, creed, religion, national origin, disability, gender, sexual orientation, veteran status, or any other basis prohibited by statute, and to promote the full realization of an inclusive employment and service policy


Keywords: Marketing, Client Services, ABA, Applied Behavior Analysis, Autism, Social Media, Referral, HIPAA, Website Content, Media, Outreach, Travel, Lead Generation, Email Campaign

Butterfly Effects
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